We provide world-class support for your chosen outcomes through strategy development, advice, skills training and follow-on coaching. We know that times change, so through constant research and innovation we make best use of current science, as well as past experience.
We help make the leap from reactive to proactive attitudes to opportunity, concentrating on likely wins, reducing time wasted on lesser chances. Think first, train hard, make it easy for everyone.
Our unique world-class relationship and leadership training delivers confidence to face the most intense pressures on revenue and performance. Confidence is contagious, so long as you’re right.
An organisation is the sum its relationships. In advice-giving businesses, relationships are also the major driver of commercial activity. We’re all in sales now, whether transactionally or not, as we strive to influence the thinking and actions of another.
It is getting harder. Structural overcapacity in western markets, alternative business models, disintermediation and global digital marketplaces mean developing deeper, better, trusted client relationships is more crucial than ever to ensure future growth. Highly matrixed and complex organisations with overseas offices or partnerships make trusted relationships harder to attain, a problem exacerbated by an ever-present stream of corporate restructurings.
What we’re learning about the brain has implications for how we work effectively with peers, clients and other stakeholders. Building deeper, stickier relationships remains a key strategic imperative for all organisations, yet business and law schools don’t teach it; in fact most relationship management or sales training offered to employees ignores key truisms about human behaviour.
The neurosciences point to the fact that we’re blissfully unaware of most of our reactions to others, and of others’ perceptions of us, and that it takes deliberate effort to become aware of them. When someone ‘sells at us’ we tend to react pre-consciously, activating threat responses before we rationally listen to a sales message.
With access to cutting edge research from both clinical and social sciences, Bale Crocker offers access to coaches who have trained with the world’s leading experts in the fields of affective neuroscience, psychology and behavioural economics to help individuals:
- Shift from presenting to persuading
- Increase/protect revenues by upskilling from transactional salesperson to trusted advisor
- Introduce the concept of meta programs to tap into those of your most valuable clients
- Develop key skills in behavioural adaptability to build rapport and trust quickly
- Influence others positively, generate common purpose and gain buy-in to ideas
- Build trust and credibility with clients, peers and seniors
We offer several coaching and group coaching workshops, run in a highly experiential way over a number of small, bite-sized sessions to allow space to reflect, embed and reinforce learning. We use a panel of experienced buying professionals to roleplay with delegates real-world simulations and provide honest evaluation and feedback, with a plan for improvement.
A small confidential group dynamic also offers the opportunity for participants to learn from each other’s experiences, work together on business development challenges and develop best practice to take back to their seats. Sharing some of the science behind human behaviour and using cutting edge profiling instruments and tools, we help senior Business Development professionals and leaders to truly understand effective relationship building.
Correctly identifying someone else’s preferences and responding appropriately is crucial. All too often, people fail because they’re trying to impress their audience with knowledge rather than trying to relate to them as people.
Our expertise addresses your core challenges such as:
- Digital strategy and leadership vision
- Relationship management
- Trust-based selling
- Developing distinctive client relationships
- Impact and influence
- Negotiation dynamics
- Presentation skills for business development
- Humanized leadership
- Personal influence skills
- Intercultural and inter-generational awareness.