During her career, Hilary has frequently led on setting up new Government bodies, closing down others, and managing the consequences of mergers and demergers. She led on major projects with significant change implications, such as large scale downsizing, relocations and projects to transform the working environment. She worked with suppliers to redesign services to match reducing resources. In all of these cases, relationship management and stakeholder engagement was vital to success. She trained as a coach some years ago to support her change management role, and has now left the civil service to coach executives in both private and public sector organisations.